Burst pipes in Stone Oak

Why freezes hit Stone Oak homes

Stone Oak sits higher than central San Antonio and can run a few degrees colder on clear winter nights. Many larger homes here have plumbing in exterior walls, attics and garages, where a hard freeze like February 2021 can split pipes. The damage often shows up only when it thaws and the water starts running again.

Before a freeze

• Find your main water shutoff now. It is often in a box near the curb or where the line enters the house.
• Cover outdoor faucets and shut off and drain the backflow preventer on irrigation systems.
• Open cabinet doors under sinks on outside walls and let faucets drip slowly.
• Keep the garage door closed if a water heater or pipes are in the garage.

When a pipe bursts

1. Shut off the main water valve.
2. Turn off the water heater (power or gas) if the house is drained.
3. Turn off breakers for wet rooms only if you can reach the panel without standing in water.
4. Take photos, then call your insurer.
5. Get water extracted and drying started quickly. Mold can begin in 24–48 hours.

Honest disclosure: SATX Water Damage Help is a free referral service that connects San Antonio-area callers with independent local water damage restoration and mold remediation companies. We are not a contractor, do not perform any work, and do not endorse any company. Calls may be routed to and recorded by a participating provider. Always verify a company's licensing (Texas requires a state license for mold remediation), insurance, and references before hiring.

More local guides

Water damage help in the Medical Center area · Slab leaks in Converse · Flash flood cleanup in Helotes · Mold after a leak in Alamo Heights · AC drain and attic leaks in Universal City · Storm and roof leak damage in Schertz · Leaking water heater in Leon Valley