Flash flood cleanup in Helotes

Hill Country runoff

Helotes Creek and the surrounding Hill Country drain a lot of land. A strong storm upstream can send water through low spots and low-water crossings within minutes, even if it barely rained at your house.

Stay safe first

• Turn around, don't drown. Never drive or walk through moving water.
• Stay out of flooded rooms if water may be touching outlets or cords.
• Treat floodwater as contaminated. Wear boots and gloves.

After the water drops

• Photograph everything before cleanup.
• Soaked carpet, pad, insulation and lower drywall usually have to come out.
• Clean and disinfect, then dry with fans and dehumidifiers.
• Check well equipment and septic systems if you have them before using them again.

Insurance

Standard homeowners policies usually exclude rising floodwater. Flood coverage typically comes from a separate flood policy, such as one through the National Flood Insurance Program. Policies often have a 30-day waiting period, so it is worth checking before storm season.

Honest disclosure: SATX Water Damage Help is a free referral service that connects San Antonio-area callers with independent local water damage restoration and mold remediation companies. We are not a contractor, do not perform any work, and do not endorse any company. Calls may be routed to and recorded by a participating provider. Always verify a company's licensing (Texas requires a state license for mold remediation), insurance, and references before hiring.

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